Built inside the industry, by someone who had to make the billing work
Pinnacle Apex Medical Billing started as a problem to solve for one multi-site operator: waiver claims going out by mail, remittances piling up unread, and revenue quietly disappearing between the two. We built the system that fixed it. Now we run it for others.
Zan Tahir
Project management and sales professional with 15 years leading customer success, delivery, and process improvement: building the SOPs and frameworks that drive revenue and efficiency, first in sales organizations and then in healthcare operations.
Today that experience goes into one thing: Medi-Cal waiver billing for assisted living and residential care operators. Zan runs the weekly billing for three licensed RCFEs in the East Bay, has guided ALW and Residential Habilitation enrollment for several more, built the claims software that validates every line before it leaves, and designed the remittance review that found $179,854 in confirmed recoverable revenue for one operator who thought nothing was wrong.
- Operator-side: the billing is run every week, not described from a distance
- Lean Six Sigma trained; process improvement is the method, not a slogan
- Medi-Cal electronic submission certified under the facility's own provider number
- Bay Area based, serving all 15 Assisted Living Waiver counties
Four principles that show up in every engagement
Receipts, not reassurance
Every claim we send comes back with a confirmation. When a facility asks where a payment is, the answer is a date and a status, not "it's in process."
Recovered means paid
We report a dollar as recovered only when a remittance proves it. Pending and appealed amounts are shown separately. The number you see is one you can repeat to your accountant.
Your data, your facility, your choice
Rosters, remittances, and reports are yours at any time. A Business Associate Agreement is signed before any resident record moves, and records move only through encrypted channels.
The owner's time is the scarce resource
Our weekly report is written to be read in five minutes. We handle the follow-up, the appeals, and the phone calls so you can run the facility.
Talk to the person who will actually do the work.
Every engagement starts with a short call and a free review of your recent remittances. No sales team, no handoff.